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What was the nature of the complaint?
At this stage, I don’t particularly have much faith in either organisation I must tell you. I think they are far more protective than they should be. But, that’s just my personal opinion.
Apart from complaining about the 2 organisations, your final remedy is judicial review.
But, and this husband alluded to before, you have no locus to do so if you are simply an innocent bystander who is concerned about all this illegality going on, on land which is owned by someone else.
Judicial review can be expensive and risky so be prepared to spend 10 grand at least and potentially more if you lose.