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Hi Mike, as follows :
1. "Dear Sirs, thank you for your list of documents. Please provide copies of items numbered........." (say which ones you do not have but they do). You already have the pleadings and also correspondence from them.
2. You would ask them to confirm whether they have the correspondence with Mr Bigmore - and if so, why it does not feature in their list of documents. So, ask them whether they possess that correspondence and ask them for copies alongside your request for the other docs as per 1, above.
3. Yes, looks fine to me
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