Hi - just to confirm, even though the judgement was issued in 2011, the first I or my ex knew about it was July 2013 when I had a bailiff letter through my door - no letters regarding this matter were ever received by me or my ex - I just wish to point out I have been on the electoral register the entire time since I split with my ex, have had credit products, other utilities bills and at one point had a bill with the same water company in a flat I lived in on my own.
When we found out about the judgement, after paying the bailiff, my ex complained to the water company: she also had ongoing complaints with them about other account issues.
They insisted I was liable for the amount they had chased me for: as such not only were they not willing to contact the court to get the CCJ removed (as they were saying it was right that it had been issued), they would not, without a formal complaint being lodged, investigate / double-check their reasoning.
From the independent research that I did, I thought that all I could do on my own was get a Notice of Correction added to my credit file, which from my understanding is little more than a hearsay explanation by me as to what I said had actually happened: it does not count as proof that the CCJ should not have been issued. I thought the only way to get the judgement set aside was for the water company to admit it should never have been issued in the first place. This formed the body of the complaint my ex made. Also, from what I understood from my research, I had to exhaust the official complaint route with the water company before taking any further action, whether regulatory or legal.
My ex was given the runaround and passed from pillar to post every time she made contact to try and follow up her complaint. This went on for months, and fitted the pattern of behaviour she had experienced previously with the water company.
When I found out about the situation re: my job application, my ex contacted the water company as soon as she could - when she explained the severity of what had now occurred, she was passed almost straightaway through to someone on the water company's legal services team, who was the first person (it would seem) to actually look at the case in the round. This is the person who said it was "a pandora's box" (he also said that he "had never seen one like this before" & "it gets worse the more you look at it").
He told my ex, when she asked if she should contact the court to get the CCJ transferred to her name / get it set aside, that no, we should now leave it to the water company given the severity of what had occurred and that it was now on them to get the CCJ revoked as it should not have been issued in the first place: at this point, he still however asked for a timeline letter from us.
Whilst I was waiting for the necessary proof from my local council re: council tax payments which would help show I had not been at the previous address since my and my ex split, the water company independently contacted us to say they were progressing anyway with getting the CCJ set aside. I can only assume they had looked at the case further in the meantime.
Please do let me know if you need any further information.
Many thanks in advance,