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Hi, I'm Lea and I have reviewed your query.
Can you explain what has happened?
Please bear in mind this is an email service and not a live chat so responses may not be instantaneous. I am not available for calls, but in all cases it is very likely you can be helped online.
No, fortunately she's talking nonsense and you are entitled to block whoever you want from your phone.
However, as you have a child together, you should leave her another option of contacting you - for example a specific email address used for discussing the child arrangements.
You're very welcome.