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Hi, I'm Lea
Who did she say it to?
It's not defamation. It is her opinion and she is entitled to hold it. She has not published it to anyone other than those it referred to.
It's not defamation. It hasn't caused and isn't likely to cause you serious harm, which is a requirement of the tort.
It is her opinion, and she is entitled to hold one.
No, that would be her responding to your request for further information.
As I said, it's her opinion, which may or may not be a lie.
You can of course try to sue her for defamation, but it'll likely be a waste of money as nothing you have said reaches the level where damages would be considered.
You can do that if you want to.
A claim for defamation will cost a small fortune, and if you lose, you'll pay her costs too.
Surely within a family you can simply say to the others that she is lying and leave it at that.
Can I clarify anything?
I can't cancel the calls - I have no control over that. You shouldn't be charged if no one calls you (I won't be calling you).
If you have any issues with the call - contact customer services, they are really helpful.