Thanks for your enquiry and your patience.
I really am sorry this has happened to you. I understand all too well how distressing this must be.
You haven’t said whether you have asked for a mandatory reconsideration of the decision. This is important as this must first be done prior to appealing.this must usually be done within a month having received your decision. Have a look in the lack you received, there should be something there which explains how to go about the mandatory reconsideration.
If after having done this, you are still unsuccessful, then you are able to appeal. To appeal , you need to fill in form SSCS1. Here is a copy of the form as well as the guidance on how to complete it.
In setting out your mandatory reconsideration and/or appeal, don’t take it for granted that they are aware of your illnesses so it should be automatic that you will get it. Ensure that you set out in detail all the concerns you have. Where you can set out when you have to get assistance with day to day living, how you get assistance. If at all you are able to get supporting documents from your GP to include, it would support your application to also include this.
As a general guide, you may get some help from your local citizens advice bureau in how to complete the documents. So, you can give them a ring.
Can I clarify anything for you?
Hopefully, I have answered your query in a way that is simple and easy to understand. If anything remains unclear, I will be more than happy to clarify it for you. In the meantime, thank you once again for using our services.