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Hi, I’m Lea and I will be assisting you with your query today.
I am very sorry to hear about your dilemma, but will do my best to provide you with advice and guidance on what to do next. Was it a fixed fee she quoted you? Is it in writing?
The following is useful info to assist you with the site:
Sollicitors don't tend to carry out work without putting the instructions in writing in the form of a client care letter which details information that we are obliged to provide by our regulator.
So you need to check your client care letter carefully to see what it says regarding the fee, what work would be carried out, whether it was a fixed fee, or whether it was subject to increases (most are). If she is acting for you without having provided a client care letter and she is relying on her verbal response to your instructions, then if you are not satisfied that she has charged you fairly you first have to issue a formal complaint, and if not satisfied with that, can secondly refer the matter to the Legal Ombudsman.