Good morning, thank you for your patience.
Firstly, if there is no court order in place that sets out the ground rules for contact, then this is perhaps what you need to consider applying for. This would be a legally binding agreement and the court decision would be in line with both what is best for your daughter and also her express wishes, given that she is 14 and a half years old.
If the mother lives outside of the UK, then this would be grounds for a mediation exemption (normally mediation is a legal requirement prior to applying for a court order in the family court).
You would need to look at the mediation exemptions on the c100 form, here:
You send 3 copies of the completed form to the local family court centre.
Alternatively, you can apply online:
In the form (section 5b) you ask the court to set the ground rules for contact, such as time, frequency and how and where it should take place, whether it should be supervised or not, that sort of thing.
There will be a court hearing after you apply and a family court adviser will be there in attendance too (from CAFCASS). Mother can attend remotely via telephone or video conference if she is unable to be there in person. The time difference needs noting in the application so the court is aware of this.
The application costs £215.00, and you can represent yourself so you don't need to engage a lawyer. You can also possibly get a fee exemption if you are on low income/have low savings.
For this you would need to fill out a fee exemption form: http://www.gov.uk/get-help-with-court-fees
I hope that this answers your question?
Thank you for your enquiry today. I am happy to answer follow-up questions - please do get in touch with requests for extra information or further queries and I will do my best to help you.