If your Friend and his Ex- partner no longer together and she is not allowing your Friend to see her daughter then your friend need to make arrangements order regarding his daughter.
Your friend and his ex-partner can avoid going to court hearings if they mutually agree on:
where the child will live
how much time she’ll spend with each parent
Your friend can agree on child maintenance at the same time
If they both are not agreeing on the child arrangement conditions, your friend can go for a mediation service to get help in preparing to make arrangements and reaching an agreement with his ex- partner.
So, if your friend and his ex- partner do not agree on where the child live, her custody & contact, and financial support your friend can take the help of a mediator, local citizen Advice Bureau.
If they are not able to reach an agreement mutually or with the help of a mediator, your friend can apply to the court for child arrangement order.
However, he must show you’ve attended a meeting to see if mediation is right for them before applying to a court.
Your friend can approach your local council /citizen advice bureau , most of them have family mediation services.
Else you can find a local mediator using the below weblink-
If the issue could not get resolved amicably or with the help of family mediators, then your friend can apply for child arrangement orders by filling form c100 , for court to decide on the contact /custody of the child.
For child arrangements orders please click the below web link-