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Matt, Mechanical Engineer
Category: Ford
Satisfied Customers: 22727
Experience:  BEng hons Mech engineering, in auto industry 22 years
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, I have Ford Mondeo 2.5 Ghia X 4dr first

Customer Question


I have Ford Mondeo 2.5 Ghia X 4dr first registered in Jan 2007, but with a 56 number plate
my dvd audio and touch screen does not function properly; when car is started the unit just shows the picture of the telephone and nothing works; it takes about 30 minutes or so of driving until the radio / dvd / telephone suddenly are functioning; it may switch off and on automatically again in unpredictable intervals before it stabilizes; but whenever I switch the car off, the same happens again
the Ford garage in St Albans did not want to touch the unit
I was wondering if it is just a loose end and whether the unit could be repaired and/or exchanged with a unit that also supports USB / Bluetooth connection
Many thanks
Submitted: 3 years ago.
Category: Ford
Expert:  Shantal-Mod replied 3 years ago.
I'm Shantal and I'm a moderator topic.
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I was checking to see if you had already found your answer or if you still need assistance from one of the Professionals.
Please let me know if you wish to continue waiting or if you would like to close your question?
Thank you,
Customer: replied 3 years ago.
Dear Shantal,
I continue to need the answer to my question. Please continue to find.
Many thanks
Kind regards
Expert:  Matt replied 3 years ago.

I'd say that there's an internal fault with the unit as they were never that reliable and a replacement with a more modern double DIN unit is going to be the most inexpensive repair

You can get a new plastic trim to surround the unit and make neat installation

I'd suggest gettign ini touch with a stereo specialist to ensure that you get the right unit and the correct conversion cable

this shop should be local to you
Customer: replied 3 years ago.


Many thanks . Can you recommend a shop closer to Nottingham?

KInd regards


Expert:  Matt replied 3 years ago.


Expert:  Matt replied 3 years ago.

do you still need help with this?