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Gallagher99, Senior Vehicle Technician
Category: Ford
Satisfied Customers: 3333
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I have a 2014 ford kuga tdi which has done 12200 mls. On

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Hi I have a 2014 ford kuga tdi which has done 12200 mls. On Sat morning car refused to turn engine when power button pressed. Temperature minus 3 degrees. Message on screen says engine service although serviced at 9900 miles 3 months ago. Used mainly at night lately so wondered if battery voltage low. Any solutions ?
Hi there good evening to you and sorry for the delayed response Ok did it say engine service required Or engine malfunction message displayed Regards ***** *****
Customer: replied 2 years ago.
engine service required, engine did start when towed but then stopped after a few minuits and would not start again. I wondered with doing only short trips and mainly at night the battery has run down ? would this cause the problem, yours, barrie crowther
Hi there Barrie good morning to you
Ok the engine service required message is an engine management /system fault
This has nothing to do with the battery and indicates a fault within the engine management system
Ie : a DPF issue ,fuelling issue or a sensor not operating correctly
The first thing that must be done is to have a diagnostic fault code check carried out using fords ids software
(this issue is covered under your 3 year /60,000 miles warranty )
So I would advise taking it to your nearest ford dealer to have this issue resolved
The Newer engine magement systems are very complex and technical thus the importance if the correct fault code when carrying out diagnostics
If you need anymore help or advice on this issue Going forward Barrie please let me know
If you are Completely satisfied with my answer /advice
Kind regards ***** ***** and have a nice day
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