Ford Repair Questions? Ask a Mechanic for Answers ASAP
Hi - My name is ***** ***** I will try and assist you.
What was the fault with he LCD screen ?
- Seeing your number plate does not sound normal - is there anyway you an take a picture for me and post it here so that I can make a call on the advice to give you ?
Let me look into it a little more for you and I will see if I can find a picture online to verify either point. You should also perhaps ask them to demonstrate this on an other vehicle to prove their point - which may end up proving your point if you know what I mean.
I'm doing a little more research for you so thanks for your patience . . .
You a more than welcome - interesting case and want to find out how it should be. I will keep the case open for you while I continue to research.
Please be so kind as to rate my service in the meantime - its always appreciated :)
Great thank you that really helps.
I see that there is a + (zoom) button top left. If you press that, does the rear view camera not zoom in a little and therefore not 'include' the plate in the view?
In the meantime - I am still doing some research to see what else I can find regarding . . .
I don't think the zoom will resolve the issue as it zooms in quite a bit.
But looking at other Ford rear view cams - the don't show the plate.
I would challenge them to show you the same view showing number plate on another ST.
Ok - but I also find images of Fords (not all Edges) that do not show the plated some do a little. Still interesting though that you say it was not showing the plate before the LCD screen issue. I wonder if they can set the camera angle - but that might mess with the guidelines.
I would love to know how this gets resolved as I will be to help future customers.
Please let me know what they say when you collect.
If you could also be so kind as to rate my service to you. I learnt something too on this occasion.
You are more than welcome. I know how they can be very generic and no personal care and thats why JA exists to at least try help our customers resolve issues on a personal basis. If you need anything else please feel free to return at any time.