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Gallagher99
Gallagher99, Senior Vehicle Technician
Category: Ford
Satisfied Customers: 3725
Experience:  SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
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The red warning light (looks like a battery) keeps coming on

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Hello Hello
JA: What is the model/year of your Ford?
Customer: the red warning light (looks like a battery) keeps coming on intermittently. Twice the car has completely broken down on us. The first time the car went into the garage (Trust Ford) we were told that the car required a software update this was completed but within a couple of weeks the light started to come on again. We returned the car to the garage but was told that no fault code was registering. The car has been back to a local garage twice more and again we are being told the same thing. We are now in a position where we have no confidence in the car and afraid to travel too far in case of breakdown albeit we do have breakdown cover. We really don’t know where to go next as we keep spending money but not getting anywhere with finding the cause. Ford Focus 2012
JA: Just to clarify, what are the exact lights you're talking about?
Customer: red light which looks like a battery
JA: Are you fixing your Focus yourself? What have you tried so far?
Customer: see above
JA: Anything else you want the Mechanic to know before I connect you?
Customer: not at this point thank you

Hi there good afternoon you and sorry for the delayed response

My name is***** would be happy to assist you Today

Ok what engine is fitted to your vehicle

Kindest regards ***** *****

Brian

Customer: replied 11 days ago.
Ford Focus 1.6 5 dr Zeneca auto
Customer: replied 11 days ago.
Zetec

Hi there thanks

Ok the most common cause of your concern is a faulty smart charge regulator (internal of the alternator)

This causes an intermittent charging concern whereby the alternator doesn’t charge the battery thus the battery uses all it’s electrical power before the vehicle cuts out

To resolve you your issue you need to have a new alternator assembly fitted

If you need any further help or technical assistance going forward

please let me know and I will do my upmost to assist you

If you are satisfied with my answer /advice thus far

PLEASE REMEMBER TO RATE MY ANSWER as is how iam

Accredited for my advice and to build my online profile

Kind regards ***** ***** and have a nice evening

positive feedback Is kindly appreciated

Kindest regards ***** *****

Brian

Customer: replied 11 days ago.
The alternator was checked and we were told that it was functioning ok

Hi there it probably was at the time of test but if you have an intermittent regulator fault this is what happens

The fact you lost electrical power when driving indicates the alternator wasn’t charging a symptom I have seen many tones over the years on the 1.6 Zetec varient

The issue will lie internal of the alternator smart charge regulator thus you should have the alternator replaced

Kindest regards ***** *****

Brian

Gallagher99 and other Ford Specialists are ready to help you
Customer: replied 11 days ago.
Thank you for your help.