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Gallagher99
Gallagher99, Senior Vehicle Technician
Category: Ford
Satisfied Customers: 3804
Experience:  SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
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I have Transmission Malfunction showing on my display with

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I have Transmission Malfunction showing on my display with the ABS and I was told this afternoon that the everything is working but they are still having problems with the ABS. The car is Ford Fiesta 63 Automatic
JA: Have you checked the brake fluid? And have the brakes been squeaking?
Customer: The Brakes have been fantastic until last Thursday
JA: What year is your Fiesta?
Customer: 63 Plate
JA: Are you fixing your Fiesta yourself? What have you tried so far?
Customer: I have returned it to the Ford Dealer that sold it to me
JA: Anything else you want the Mechanic to know before I connect you?
Customer: The car was actually due for servicing but was not showing but this is my first car and it has been running very well until last week
Gallagher99

Hi there good evening o you and sorry for the delayed response

My name is***** would be happy to assist you Tonight

ok so just to confirm the concern just now is just the ABS light that is on

kindest regards ***** *****

Brian

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Customer: replied 3 months ago.
The car is not returned yet from the dealer who has come to pick for servicing but told me that they have now serviced the car but has some concerns with the ABS.
Customer: replied 3 months ago.
The car is few weeks away from the expiry of the warranty

Hi thanks

do you know what fault codes are logged in the abs system

what engine is fitted to you fiesta

what is the registration number of your vehicle

kindest regards ***** *****

brian

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Customer: replied 3 months ago.
WK 63 PXE
Customer: replied 3 months ago.
Unfortunately I don’t have the code yet

Hi thanks I have looked through your details of your vehicle and have the codes

Did the vehicle breakdown on you

or was it only abs and transmission faults that appeared

did it lose power

did the red immoblisor light start flashing in the centre of the dash

kindest regards ***** *****

brian

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Customer: replied 3 months ago.
It did not breakdown as I was able to drive it home on Thursday night. It was only ABS light, “spanner” and the transmission malfunction that were displayed and nothing more.
Customer: replied 3 months ago.
The odometer also stopped working.

Hi thanks

ok looking more in-depth to your issue

it shows the ABS. Module hasn’t responded on the network test

Indicating the fault is internal of the ABS module

this will cause all your symptoms as they are all connected

so if all the wiring is ok then the fault is caused by a faulty abs module

If you need any further help or technical assistance going forward Rob

please let me know and I will do my upmost to assist you

If you are satisfied with my answer /advice thus far

PLEASE REMEMBER TO RATE MY ANSWER as is how iam

Accredited for my advice and to build my online profile

Kind regards ***** ***** and have a nice evening

positive feedback Is kindly appreciated

Kindest regards ***** *****

Brian

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Customer: replied 3 months ago.
Should I want them to replace the ABS module outright what do you think the bill will be? And how long do you think it would take to do so?

Looking at the details it indicates the abs module is the cause (no communicating ) which impacts a few other systems at the same time

if the vehicle is in warranty (after sales warranty) then this should be covered

as a new module and fitting would be roughly around £500 (I would need to double check the price of the module to give a exact cost )

If you need any further help or technical assistance going forward

please let me know and I will do my upmost to assist you

If you are satisfied with my answer /advice thus far

PLEASE REMEMBER TO RATE MY ANSWER as is how iam

Accredited for my advice and to build my online profile

Kind regards ***** ***** and have a nice evening

positive feedback Is kindly appreciated

Kindest regards ***** *****

Brian

Gallagher99 and other Ford Specialists are ready to help you
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Customer: replied 3 months ago.
Do you think the vehicle will be able to get back the best performance after the issue has been fixed?

Yes once the issue is resolved the vehicle will be back to normal performance

kindest regards in advance

brian

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Customer: replied 3 months ago.
I have rated you top as you have empowered me to go back to the dealer tomorrow asking for the right thing. Thank you so much I will be in touch until this is fully fixed.
Customer: replied 3 months ago.
Do you think I will be able to sell this car to get close to its highest possible valuation based on what you have seen on the details of the car?

Hi there the used car market just now depends on a few different things ie : condition ,mileage ,service history do it is hard to tell really

kindest regards in advance

brian

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Customer: replied 3 months ago.
Ok thank you Brian.
Customer: replied 3 months ago.
Good night.
Customer: replied 3 months ago.
Hello Brian

I just want to check with you if you could help me to check if the technician actually replaced the ABS Module of my car.

They have been very difficult to speak to the Ford dealer’s garage since Tuesday. I have asked them to replace the module but they have given little or no information on what was done.

I have been informed that they will bring the car today.

Please help me ascertain that I am not taken advantage of due to my inexperience.

I hope to hear from you.



Regards


AdeOluwa

Hi there good morning to you

unfortunately I cannot clarify if they have fitted an abs module or not

but of the vehicle is returned to you and no lights are on i is would say they have resolved the issue
kindest regards in advance

brian

 

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