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Gallagher99
Gallagher99, Senior Vehicle Technician
Category: Ford
Satisfied Customers: 3800
Experience:  SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
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Can’t get my doors to lock from inside mondeo 17, yes, Check

This answer was rated:

Hi can’t get my doors to lock from inside mondeo 17
JA: Is it your first time dealing with this issue?
Customer: yes
JA: Are you fixing your Mondeo yourself? What have you tried so far?
Customer: Check on line ford video hoe to set up ,still not working 😂
JA: Anything else you want the Mechanic to know before I connect you?
Customer: no thanks

 

Hi there good afternoon to to you and sorry for the delayed response

My name is Brian And I would be happy to assist you Today

 

ok what happens when you press the lock or unlock button on the drivers door above the door handle

was this working ok previously

Has any work been carried out prior to this happening

 

Kindest regards in advance

brian

Customer: replied 6 days ago.
Hi nothing happened,l have never use it before thanks
Customer: replied 6 days ago.
Yes 07411769572

Hi there what is the registration number and does it have memory seats (1.2.3 button next to the lock/unlock switch )

Kindest regards in advance

brian

Gallagher99 and other Ford Specialists are ready to help you
Customer: replied 6 days ago.
Hi yes thanks
Customer: replied 6 days ago.
Hi Brian, just check my manual fuse 26 in passenger fuse panel is for front passenger door window. Front passenger door mirror, just check ����
Customer: replied 6 days ago.
Fuse 26 in power distribution box is power train control module but only 10A thanks

Hi there it shows fuse 26 is RHD (drivers door module )

 

can you pull the fuse and see if the drivers windows still work

as the book can be wrong but also the diagrams can be sided wrong

regards brian

It’s passengers fuse box in passengers footwell

 

Pull Fuses 25&26 in the passengers fuse box

 

Customer: replied 5 days ago.
Pull fuses 25/26 passenger f/well front window not working ��

Hi there have you refitted them and retested switch

 

Customer: replied 5 days ago.
Hi refitted still seems the same no lighting up of switch on door

Hi thanks

ok the next step is to have the riot g from the drivers door module to the switch checked

and diagnostic tests carried out by the ford ids software to see if the drivers door module is receiving the signal from the lock switch

from your description and looking at the set up I would suspect a door module issue

kindest regards in advance

brian

Customer: replied 5 days ago.
Hi have rang my local dealers book in Monday 27 January, many thanks for your help I let you know the out come thanks again Graham