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Robert
Robert, Ford Technician
Category: Ford
Satisfied Customers: 5255
Experience:  Fully qualified 19+yrs exp/self employed technician in the UK
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We have a Ford Focus 63 plate. It’s keyless and the battery

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Hi. We have a Ford Focus 63 plate. It’s keyless and the battery is flat and we cannot get into the car to pop the hood. The key fob battery has been replaced please could younadvise
JA: Have you double-checked to make sure the positive and negative signs are lined up correctly?
Customer: in the key fob? Yes the better has been put in correctly.
JA: Are you fixing your Focus yourself? What have you tried so far?
Customer: we want to charge the battery but can’t gain access to it as we can’t open the hood
JA: Anything else you want the Mechanic to know before I connect you?
Customer: no thanks

Hi..there..

The keyless fob should have an emergancy key blade to use in the manual lock on the passenger door.to enable you to open the car and get to the battery..have you done that..

Customer: replied 4 days ago.
we’ve tried that and it doesn’t work either

What doesnt work? sometimes these locks need a bit or pressure in either direction as stated to open the door with that blade..as the lock as you'd expect isnt used that often..spray some wd-40 into the slot and then work the key in and out and then try again..

Customer: replied 4 days ago.
Thank you the wd40 worked

No Problem.

In the meantime if you could leave a rating for me using the 5 stars..Thank you..

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Customer: replied 4 days ago.
Absolutely will do