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Gallagher99
Gallagher99, Senior Vehicle Technician
Category: Ford
Satisfied Customers: 4215
Experience:  SVQ LEVEL 3, QAULIFIED FORD SENIOR TECHNICIAN , ATA REGISTERD ,12 YEARS EXPERIENCE
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Mondeo 2012 water from air con leaking into car. Dripping

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Mondeo 2012 water from air con leaking into car. Dripping from black plastic part to the left of the air con drain pipe which is not blocked
JA: What part of the car is the leak coming from? And are you sure it's water?
Customer: Yes it is water and it's location is given above. Can I send a photo?
JA: Are you fixing your Mondeo yourself? What have you tried so far?
Customer: Checked that there is no blockage in the air con drain pipe
JA: Is there anything else the Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: I don't think so
Customer: replied 17 days ago.
Dripping from black plastic near centre of photo

Hi there , good  afternoon to you and  sorry for the delayed response and I hope you are well

My name is ***** ***** I would be happy to assist you Today

Iam sorry to hear your having issues with your vehicle

And hopefully we can get this issue resolved for you today

ok has this been checked to confirm this is not antifreeze /coolant

Does the  leak only occur when the air con is on

kindest regards ***** *****

Brian

Kindest regards ***** *****

Brian

Customer: replied 17 days ago.
Hi Brian yes it's water from the air con

Hi thanks

is the drain pipe connected to the underside of the heater box as this should drain excess condensation from the evaporator to outside centre of the underside of the vehicle

kindest regards ***** *****

Brian

Customer: replied 17 days ago.
Only occurs with air con on
Customer: replied 17 days ago.
I sent a picture which shows drain pipe is of to check it was not blocked a small amount of water comes out of the drain pipe attachment hole, much less than drips from the black plastic near centre of photo

Hi thanks what is the registration number of your vehicle

kindest regards ***** *****

Brian

Customer: replied 17 days ago.
EA62SXS

Hi thanks

ok if you still have a leak when the air con drain pipe is disconnected and  there is no blockage of the hole (has this been blown out from the heater box then it’s most commonly a seal issue where the two parts of the heater box join as the condensation/water droplets are guided downward on the heater box to the drain pipe

unfortunately it’s a full strip down to access the heater box and properly check it

kindest regards ***** *****

Brian

Gallagher99 and other Ford Specialists are ready to help you
Customer: replied 17 days ago.
Thanks Brian that will be off to the garage then. Cheers Alan

No worries Alan

pre 09 plate mondeo had a bulletin for improved evaporator sealing (heater box join ) using butyl tape but this was changed in production 09 onwards

If you need any further assistance going forward please let me know And I will do my upmost to assist you

kindest regards ***** *****

Brian

Customer: replied 16 days ago.
Sorry Brian I thought I was rating just answer I would have given you a 10