How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Internet Researcher
Category: General
Satisfied Customers: 11888
Experience:  Extensive experience in research and problem solving.
Type Your Question Here...
Michael Hannigan is online now

HI. im from the uk. Im trying to get my Kodak gallery photos

This answer was rated:

HI. im from the uk. Im trying to get my Kodak gallery photos back, but no luck through shutt erfly. My email address cannot be linked. Surrely my photos are somewhere.

I'm Shantal and I'm a moderator for this topic.

We have been working with the Experts to try to help you with your question. Sometimes it may take a bit of time to find the right fit.

I was checking to see if you had already found your answer or if you still need assistance from one of the Experts.

Please let me know if you wish to continue waiting or if you would like for us to close your question?

Thank you,

Customer: replied 4 years ago.

When i registered my Kodak camera i registered as [email protected]. i cannot remember the password. My photos have gone somewhere and shutterlyfly cannot verifie that e.mail address. I remember having an e.mail from Kodak about the Gallery, but i didnt take much notice of it at the time ,thinking i had enough time. In the mean time i bought another camera a panasonic Lumix . Lookinkg forsome photos one day i noticed there was nothing on kodak softwere Easyshare. I tried to link to shutterfly. but with no luck. Shurley these photos are somewhere.I have photos of my mother at 90years with here great son my nephews children whom are all under five . xmas photos etc, anything you can do. Many thanks Rosemary Owen.

Hello Rosemary,

Thank you for getting back to me and providing more information. We will do our best to search for a Professional to assist you.

Thank you for your patience,

Hello My name isXXXXX can assist you with your question.

Since you are in the UK, Kodak may not have migrated your Gallery to Shutterfly automatically - they only moved accounts from the US and Canada originally. However, you may still be able to move your account manually. As of July 2012, Kodak Gallery was no longer available. Here is the link to sign into your Kodak Gallery Account on the Shutterfly site if it has not been moved already:

I know how important those pictures are, so I really hope this helps. If not, please let me know exactly what happens when you try to log in there and I will do everything I can to help.

Michael Hannigan, Internet Researcher
Category: General
Satisfied Customers: 11888
Experience: Extensive experience in research and problem solving.
Michael Hannigan and 26 other General Specialists are ready to help you