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Anna, Teacher, writer, biologist
Category: General
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Experience:  Great research skills, variety of work experiences, teaching experience.
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I have just received a statement from npower informing me

Customer Question

I have just received a statement from npower informing me that my monthly payments are to be increased from £92.00 per month to £108.00 despite being over £400 in credit and clearly paying too much. I was told I cannot have payments reduced or credit returned to my account but if I wait until June the ombudsman will decide if I can have the credit back or not. Is this true? Jane Laurence
Seriously doubt you are a legit online business now
And you won't return money however small it is
Submitted: 3 years ago.
Category: General