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Engineer1010, Engineer
Category: GPS
Satisfied Customers: 1440
Experience:  Electrical and Computer Engineer.
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i have tomtom2 installed on my computer, i also have a 1xl

Customer Question

i have tomtom home 2 installed on my computer, i also have a 1xl sat nav, no problem there. i recently got a via 135 sat nav now i have a problem, i have been through the get started procedure, but failed to link up. the computer tells me 2 updates available on your via135 which i can't execute. help please

Submitted: 2 years ago.
Category: GPS
Expert:  Sijad H. replied 2 years ago.
Hi and thank you for your question. My name is ***** ***** I will be happy to assist you.

Is there an error you are receiving when you try to link your device to the computer?

Do you have a firewall enabled?

Does the computer recognize the device at all?