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Richard
Richard, Technician
Category: GPS
Satisfied Customers: 44598
Experience:  GPS Specialist
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Dear sire or madam, Nplus does not recognise the serial

Customer Question

Dear sire or madam,Nplus does not recognise the serial number of my satnave, can you please explain?Derails as follows:MOTOROLA 6” SAT NAV SERIAL NUMBER 726817F001059. MODEL Xplore600
Windows embedded Compact/Core
02219-034-198-061
X20-88072
Microsoft
Device model MND605
Device ID; 84255560000000000021170668001059
OEM Ndrive
Application name: Ndrive
Free space: 18359 MB
Total space: 18857 MB
Memory card; N/
Software version: V11.4.06 83MB out of date
Ireland 38MB out of date
UK 441MB out of date.
It also tells me turn off navigation to down. how can I do that because turning it off disconnects the device from my computer.. Very frustrating, Both Motorola and Ndrive have not been very helpful at all! Telling me device is so new that there is no data for it? I find this hard to believe!
Hope you can help, thank you
Yours sincerely
John Barrie Cooke.
PS Satnav bought from Argos in August 2017
Submitted: 7 months ago.
Category: GPS
Expert:  Richard replied 6 months ago.

Hi there John

When I check out the list of partners here

https://ndrive.com/partners.html

I see no mention of Motorola being included.

What led you to believe Motorola would work with their system?

Please let me know