GPS Repair Problems? Ask a GPS Technician for Answers ASAP
Hi, my name is Sijad and I will be happy to assist you. Sorry to hear you are having issues updating your device.
The most common issue that causes this problem is antivirus and firewalls. Some antivirus and firewalls are programmed to prevent connection that are made by Garmin to update your device. Please close Garmin express, disable your firewall or antivirus temporarily and then run the update again. To prevent this in the future, add Garmin.com as an authorized website to your internet security software.
Awesome. Updating via Wi-Fi is another method. If you choose to update via computer in the future, you need to be sure your settings allow a connection to the internet for Garmin Express. Please let us know if there is anything else we can assist you with.