GPS Repair Problems? Ask a GPS Technician for Answers ASAP
Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble with your GPS. I know that can be frustrating. Hopefully, we can get this resolved quickly.
This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the nuvi and hold the power button to off for 60 seconds.
Release, then connect the charger and try to turn on the nuvi and use it.
Let me know the results please
ok, please touch the dot. Does it respond?
I saw that before but wanted to see if it changed when you did my instructions, if not then it means it is the internal mainboard that has faulted.
I am really sorry about this and you are going to have to return the unit to have it replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
You would have to request an offer from this on my link below to get this.
Any issues please let me know.