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sebastian manrique
sebastian manrique, Auto Mechanic
Category: Heavy Equipment
Satisfied Customers: 4633
Experience:  Director Ejecutivo at Multiservicios Cruz de las Mercedes
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I have a 515-40 miniscope only just moves slightly forward

Customer Question

i have a 515-40 miniscope only just moves slightly forward and back was ok yesterday
JA: What is the complete model and serial number of your machine?
Customer: jcb 515.40 with 4cyn lombardini engine vin(###) ###-####JA: Are you fixing this yourself? What have you tried so far?
Customer: trying myself but also have holt jcb mecanic here
JA: Is there anything else the Equipment Mechanic should know before I connect you? Rest assured that they'll be able to help you.
Customer: no
Submitted: 16 days ago.
Category: Heavy Equipment
Expert:  sebastian manrique replied 16 days ago.

Dear customer my name is***** the expert who will attend you today, I am reviewing your query at the moment you are viewing this message, if you wish you can tell me your name, to know who I have the pleasure to talk to, also if possible I would like you to send me a photo or video in which your fault is better appreciated, it would help a lot to improve my final answer. If you have done a previous check or diagnosis in which you have obtained any error codes, that would also be helpful. Please note that the system will automatically offer you a service call, this has an additional cost to the initial cost of the consultation, and not in all cases it is necessary, so I recommend you to dispense with the call for now, we can continue through this chat without any problem. Thank you very much for trusting in the just answer.

Expert:  sebastian manrique replied 16 days ago.

Dear customer, how did this problem start?

Expert:  sebastian manrique replied 15 days ago.

Dear customer as a general answer since you have not given more details of your problem, I must tell you that in my opinion the problem you present is related to a lack of maintenance possibly due to lubrication, I would really like to know what you have checked so far, to give you a more detailed assessment of your problem.

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