How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Tim Cooke Your Own Question
Tim Cooke
Tim Cooke,
Category: Home Improvement
Satisfied Customers: 1161
Experience:  Owner at Self-employed
106972271
Type Your Home Improvement Question Here...
Tim Cooke is online now

I have had a new door fitted a while ago and the rain comes

Customer Question

I have had a new door fitted a while ago and the rain comes in due to doorstep under door what can I do ?
JA: What specific appliance or part are you working with?
Customer: My new door doesn’t fit can’t find an answer to this , the door fitters seem to have done something to the door lip ?
JA: What's the brand and model of your appliance? How old is it?
Customer: Can’t remember the fitters !
JA: How long has this been going on? What have you tried so far?
Customer: Nothing as nobody seems to want to deal with it too small a job they keep saying .
JA: Anything else we should know to help you best?
Customer: When the rain comes in it hits the door and slips under door into hall
Submitted: 6 months ago.
Category: Home Improvement
Expert:  Tim Cooke replied 6 months ago.

Hello, this sounds like a problem with the weatherstrip under the door.

Could you tell me the make and model of your door? Also, a photo of the threshold would be useful.