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Plumberpro, Plumber
Category: Home Improvement
Satisfied Customers: 40
Experience:  Fully qualified plumbing , heating and gas engineer 20 years experience
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Fuse tripping. Isolated fault to an upstairs bedroom.

Customer Question

Fuse tripping. Isolated fault to an upstairs bedroom. Unplugged all the sockets. Now fuse is not tripping. However, Washing machine and dryer in the kitchen are connected to wall sockets in the kitchen. There is no power to these appliances. How can this be connected to the upstairs bedroom?
JA: Have you talked to an electrician about your fuse?
Customer: No i want talk to one about the problem just described.
JA: How long has this been going on with your fuse? What have you tried so far?
Customer: Happened last night- Ive just told you what I have done.
JA: Anything else we should know to help you best?
Customer: I would like to get some professional advice.
Submitted: 5 days ago.
Category: Home Improvement
Expert:  Tim Cooke replied 5 days ago.
Hello, I can help you with this.

When you say you’ve disconnected the sockets, please explain more.
Customer: replied 5 days ago.
Various lights and lamps one room heater, TV set, Musci box etc. Main switches for lighting etc are ok with all lights working.
Customer: replied 5 days ago.
I dont want an open ended agreement where you can charge additionals on my card. Can agree to a fixed maximum amount of 15 pounds other wise please cancel and we can disconnect.
Customer: replied 5 days ago.
are you there
Expert:  Tim Cooke replied 5 days ago.

I am here, but please bear in mind that this isn't an interactive chat session - it's a forum and there will sometimes be natural gaps between replies.

So to confirm - all of the socket outlets are untouched and are not disconnected?

Expert:  Tim Cooke replied 5 days ago.

Please ignore the phone call offer - that's an optional service and the offer is generated automatically by the web site.

Customer: replied 5 days ago.
Yes can confirm all wall outlets are still in place only the plugs have been removed
Expert:  Tim Cooke replied 5 days ago.

Which switch in the consumer unit is tripping?

Do you have any means of testing conductivity in the circuit? Are you confident with electrical installation and can safely remove the socket outlets and check the connections?

Customer: replied 5 days ago.
Yes I have a mutimeter and can do all that
Customer: replied 5 days ago.
do you mean test each socket for an earth fault?
Expert:  Tim Cooke replied 5 days ago.

May I ask why you're asking about an earth fault? Are you an electrician?

Customer: replied 5 days ago.
Marine Engineer
Expert:  Tim Cooke replied 5 days ago.

And what makes you believe that there might be an earth fault?
Which switch is tripping?

Expert:  Tim Cooke replied 5 days ago.

I need to go out for two hours.
I'll pick this up when I get back to my desk.

Customer: replied 5 days ago.
The Msb trips immediately as i switch it on indicating a large surge of current - can see a spark when it trips. There is no delay at all instantaneous trip - right now the system is stable so I thing it is one of the circuits that I have unpugged. Still that does not explain why the kitchen appliances are not getting power. Unless that scocket is connected to the upper ring main.
Expert:  Tim Cooke replied 5 days ago.
Again I’m baffled - you’ve unplugged a “circuit”?!!
Customer: replied 5 days ago.
Thanks for your assistance Tim. This is a waste of time for me. Please close down this chat and I will leave this site. Please make sure that this item is closed from your end thank you.
Expert:  Tim Cooke replied 5 days ago.

I have an increasing number of questions.

1. What rating is the MCB?
2. Does the MCB reset?
3. If so, why is there no power to the appliances?
4. When you say you've isolated the fault, how did you isolate it?
5. Why do you think there's an earth fault?