How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Engineer
Category: Home Security Systems
Satisfied Customers: 11888
Experience:  20+ Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
Type Your Home Security Systems Question Here...
Michael Hannigan is online now

I used the same username and password ***** is in my account

Customer Question

i used the same username and password ***** is in my account with kguard but i get an alert to review the username what shall i do or am i doing it wrong.
Henk Steyn
Submitted: 2 years ago.
Category: Home Security Systems
Expert:  Michael Hannigan replied 2 years ago.
Hello. My name is***** can help you with your question. The username and password ***** you should be using are the username and password ***** you have on your DVR. Here is an example of what that should look like – depending on the system you have, you may have a different username and password ***** a tablet than you do for a computer. But I most systems they are the same. Here is a page where you can see what that looks like –