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Pete itpeter
Pete itpeter,
Category: Home Security Systems
Satisfied Customers: 29104
Experience:  dasdasd
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I have just now tried to reset my enzo home system shs-1320

Customer Question

Hello I have just now tried to reset my enzo home system shs-1320 and now I cannot gain access old code is not working now as well any idea or who I can urgently contact to assist me
JA: Just to clarify, what device or product are you trying to access?
Customer: Samsung EZON door entry system
JA: How long have you had your SHS-1320?
Customer: Two yera two years but has been added when new build completed 2012
JA: What have you tried so far?
Customer: Reset button on back then entered old password ***** thought I had added new one then tried and new and old not working
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: nope
Submitted: 3 years ago.
Category: Home Security Systems
Expert:  Nicola-mod replied 3 years ago.
Hello,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Nicola
Expert:  Pete itpeter replied 3 years ago.

If the code is no longer working then you will need to reset it as follows:

  1. Unlock and open door
  2. Hold [REG] button for 15 seconds until the third set of chimes are heard
  3. Enter(###) ###-####+
  4. Close door and allow the unit to lock and set the bolt direction.

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