How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ricke1973 Your Own Question
ricke1973, in home tech
Category: Home Cinema System
Satisfied Customers: 7445
Experience:  able to connect home systems
Type Your Home Cinema System Question Here...
ricke1973 is online now

i have a vsx 922 amp when i plug my headphones in the amp

This answer was rated:

hi i have a vsx 922 amp when i plug my headphones in the amp says phones activated but no sound through the phones i have checked phones in other device and are ok poss cause please
Hello [Sir], My name is ***** ***** Thank you for posting your question!, I will be happy to help you with this problem, has it ever worked?
Customer: replied 2 years ago.
Yes it used to ok it just stopped for no reason
Ok this tells me that it isnt a programming or software issue in the settings such as you changed from HDMI to stereo for example; changing zones. if i had this on my bech i would open up check the connections from the headphone jack to the PC board, resolder connections and also in your manual do a reset. if this doesnt solve the issue; a tech or yourself would need to troubleshoot the circuit; which controls the headphones. I hope this helps, if you agree a positive feedback is appreciated.
ricke1973 and other Home Cinema System Specialists are ready to help you