How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Custom Installer
Category: Home Cinema System
Satisfied Customers: 33895
Experience:  Custom home theater installer. Authorized dealer top brands
59725966
Type Your Home Cinema System Question Here...
Nathan is online now

I have a Panasonic SA-HT880 DVD home theatre sound system,

This answer was rated:

I have a Panasonic SA-HT880 DVD home theatre sound system, when I install a CD or DVD it says "no disc" installed, can you help.Alan
Hello,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Nicola
Customer: replied 4 months ago.
prepared to wait another 48hrs otherwise please cancel this question, please note that I'm a qualified electrician by trade able to carry out a d.i.y. repair once problem is diagnosed.
Hello,
We will continue to look for a Professional to assist you.
Thank you for your patience,
Nicola

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

This type of problem is often caused by a contaminated laser lens. You can attempt to clean it by blowing out the disc tray/slot area with a can of compressed air for dusting computers (keep the can upright only so you don't get chemical propellant on the lens).

If this doesn't help, you can try a specialty cleaning disc (Example cleaner disc) which has little brushes that clean the lens more thoroughly.

If neither of these cleaning steps help, then this is more likely a hardware fault, which could include a bad laser emitter or pickup, faulty spindle motor or transport, etc. Any of these issues would require repair/replacement.

Let me know the results, and I'll advise further, if needed.

Nathan

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan, Custom Installer
Satisfied Customers: 33895
Experience: Custom home theater installer. Authorized dealer top brands
Nathan and other Home Cinema System Specialists are ready to help you