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adamd-mod, Just Answer Moderator
Category: HVAC
Satisfied Customers: 9
Experience:  Just Answer Moderator
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We have a worcester greenstore heat pump source

Customer Question

We have a worcester greenstore heat pump for ground source heat loops. It's been a trouble since installation by a cowboy who disappeared before it was fully operational. It reads 'alarm - high pressure' and when I look at the menu as to why this may be it mentioned a filter which could be blocked. Is this something I coul do to see if it is the cause of it tripping out and refusing to re-set?
Submitted: 3 years ago.
Category: HVAC
Expert:  Plumberpro replied 3 years ago.
Plumberpro :

Why not get Worcester Bosch to come and have a look.they want good feedback from these products as they are really trying to push them at the moment. . to be honest I have no experience with them and the system is prone to installer error, so would really need a site visit to diagnose. Will opt out anyway to see if there is anyone on here with proper experience of them.just wanted to suggest what I would do , go straight to Worcester Bosch customer services and demand a site visit

Expert:  adamd-mod replied 3 years ago.

Hello there,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Please note, I am just a moderator for this category, I can only try and find experts to help, I can't answer the question itself.

Thank you!