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Jerry, HVAC Technician
Category: HVAC
Satisfied Customers: 422
Experience:  Epa universal certification, hearth products specialized.
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My glow-worm boiler is 4 years old and has not had any

Customer Question

Hello, My glow-worm boiler is 4 years old and has not had any problems todate (other than the temperature wifi, which has now been repaired)...
JA: Are you able to connect using an ethernet cable?
Customer: Not sure what that is?
JA: The Network Technician will be able to walk you through that. Which lights are colored and/or blinking on your router?
Customer: A green light uis blinking on the router.
JA: Anything else you want the Network Expert to know before I connect you?
Customer: |No.
Submitted: 7 days ago.
Category: HVAC
Expert:  Nicola-mod replied 7 days ago.
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Expert:  JamesI replied 4 days ago.

Hi, thank you for choosing Just Answer, my name is***** see you raised a question some time ago do you still require assistance?