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Jerry
Jerry, HVAC Technician
Category: HVAC
Satisfied Customers: 422
Experience:  Epa universal certification, hearth products specialized.
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We have a dimplex optimist which is not working, we have

Customer Question

We have a dimplex optimist which is not working, we have tested the bulc
JA: What's the brand and model of your product?
Customer: we have a dimplex optimist about 2.5 years old, we have tested the bulbs there is no power to lithe fire we suspect it may be the trans diver but everything. Has shut down regards ***** ***** you can help.
JA: What have you tried so far?
Customer: We have tested the. Ulbs there is power to the back of the fire but nothing works, does it cut everything off if the one thing is wrong
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Just that we have tried everything and think it may be the transducer
Submitted: 7 days ago.
Category: HVAC
Expert:  Nicola-mod replied 7 days ago.
Hello,
I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Nicola
Expert:  Tim Cooke replied 6 days ago.
Have you contacted Dimplex directly?