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Andrew Smith
Andrew Smith, HVAC Technician
Category: HVAC
Satisfied Customers: 3946
Experience:  Heating and Controls engineer
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I have pressed the reset button on my danios tp5000si range

Customer Question

I have pressed the reset button on my danios tp5000si range and I cannot get any reading in the display panel... help please!
JA: What device has a bad screen?
Customer: It’s the thermostat box in the living room
JA: How long have you had your TP5000SI?
Customer: It’s brand new with the apt, about 10mths old
JA: What have you tried so far?
Customer: I’ve tried to follow instructions in manual...press and hold V and+
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Sorry...I’ve pressed the V and + button for 3 seconds (TP5000 Si now transmits unique signal continuously for 3 mins?
Submitted: 12 days ago.
Category: HVAC
Customer: replied 12 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 12 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  oleksandrav-mod replied 12 days ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Oleksandra-Moderator
Expert:  Andrew Smith replied 11 days ago.
Do you still have s blank screen?
Customer: replied 11 days ago.
I called Danfoss direct at 8am today, they talked me through the issue and problem resolved. Many thanks again
Expert:  Andrew Smith replied 11 days ago.
No problem, well done. Come back if you need something else.