HVAC Questions? Ask an HVAC Expert for Answers ASAP
Hello, please can you explain what you mean by "when i tested off pick is not working" ?
Hi Arek, thank you for explaining. I understand now.A question: for how long have you left the off-peak switch on and waited for the Duo to heat up?
Another question: what electricity tariff do you have?
Hi, the best day for me is Sunday, in the afternoon. I suggest that I post here an hour before I'll be available.In the meantime, I will need to know what electricity tariff you have, so that I can give you the best advice.
Hello, I'm available to be called either now, or at 7pm. I'll be going out shortly.
I can talk now, but I believe you have to initiate the call - I don't know what you have to click on, but you can ask the administrator how to do it.
Please also see these instructions, in case they help you:https://www.dimplex.co.uk/sites/default/files/assets//Duo...n_2_page_Quick_Start_Guide.pdf
I don't have any phone call request showing. When did you request it?
I've corresponded with the Moderator, and they say that your original phone call payment authorisation has been reversed.They say that you'll need to open a new question and make a payment again in order to arrange the phone call.