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Jerry, HVAC Technician
Category: HVAC
Satisfied Customers: 422
Experience:  Epa universal certification, hearth products specialized.
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We have a ecoTEC pro that is fitted with a clock for turning

Customer Question

We have a ecoTEC pro that is fitted with a clock for turning the heating off and on. Since having it "serviced" by a local plumber the clock does not work. We do not have an instruction book showing the clock - can you help?
JA: What's the brand and model of your appliance? How old is it?
Customer: Pro28
JA: How long has this been going on? What have you tried so far?
Customer: About a week we have tried moving the hands on the clock
JA: Anything else we should know to help you best?
Customer: Just how to start the clock
Submitted: 6 months ago.
Category: HVAC
Expert:  Tim Cooke replied 6 months ago.

Hello, please could you post a photo of the clock that you're trying to control?

Also, why did you write "serviced" in quotes? Was the person who did the work qualified to do it?