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JamesI
JamesI, Developer
Category: HVAC
Satisfied Customers: 4655
Experience:  I have a portfolio of renovated houses, including DIY projects from installing bathrooms and new heating systems to rewiring.
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I have a Dimplex optimist fire, model Westbrook WBK20

Customer Question

I have a Dimplex optimist fire, model Westbrook WBK20 (series A) The problem is the mist has stopped working. Any ideas?
JA: How old is your Dimplex appliance?
Customer: 4/5 years
JA: How long has this been going on with your Dimplex appliance? What have you tried so far?
Customer: Only happened in the passed two months. Tired to clean it
JA: Anything else we should know to help you best?
Customer: No. It hasn't been used over the summer months. We get a little mist for 5 seconds then it stops
Submitted: 9 days ago.
Category: HVAC
Expert:  JamesI replied 9 days ago.

Hi, thank you for choosing Just Answer, my name is James and I will help with your query today.

Have you checked there is still water in the tank?

Customer: replied 9 days ago.
Yes
Expert:  JamesI replied 9 days ago.

Have you disconnected the transducer and checked for signs of damage?