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Ask Tim Cooke Your Own Question
Tim Cooke
Tim Cooke,
Category: HVAC
Satisfied Customers: 33
Experience:  Owner at Self-employed
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I have an ignition lockout fault on my Ideal boiler. What

Customer Question

I have an ignition lockout fault on my Ideal boiler. What can the reason be? I’ve checked the gas supply and the pressure is just over 1
Assistant: I'll do all I can to help. How long have you been dealing with this?
Customer: We came back in about half an hour ago. Water is also dripping from underneath.
Assistant: How long has this been going on? And how severe is the problem?
Customer: About 30 mins and I have a 9 week old in the house with no heating or hot water
Assistant: Do you plan on doing the work yourself?
Customer: Yes if it’s an easy fix
Assistant: Anything else we should know to help you best?
Customer: no
Submitted: 5 days ago.
Category: HVAC
Expert:  Tim Cooke replied 5 days ago.

Hello, I have some questions for clarification:

1. How did you check the gas supply?
2. Do you mean that the system pressure is 1.0 bar?

Regarding the dripping water, that is never a good situation. Could you identify where it's dripping from, or post a photo of that area?

Expert:  Tim Cooke replied 3 days ago.

Hello, how are you getting on with your boiler problem?