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Tim Cooke
Tim Cooke,
Category: HVAC
Satisfied Customers: 748
Experience:  Owner at Self-employed
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I live in a rented house with a flavel gas fire and today

Customer Question

Hi, I live in a rented house with a flavel gas fire and today put it on for the 1st time since living here. Now it will not turn off
Assistant: I'll do all I can to help. How long have you been dealing with this?
Customer: About 30 mins
Assistant: Do you plan on doing the work yourself?
Customer: Its very hot!
Assistant: Anything else we should know to help you best?
Customer: I need to turn it off asap
Submitted: 5 months ago.
Category: HVAC
Customer: replied 5 months ago.
Hi, are you there?
Customer: replied 5 months ago.
I need to know on the appliance how to turn off the gas
Customer: replied 5 months ago.
Is anyone even reading this!
Expert:  Virtual-mod replied 5 months ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
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Expert:  oleksandrav-mod replied 5 months ago.
Hello,
I apologise as we have not yet been able to find a Professional to assist you. Do you wish for me to continue to search for someone to assist you or would you like for us to close your question at this time?
Thank you for your patience,
Oleksandra-Moderator
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Expert:  Tim Cooke replied 5 months ago.

Hello, there should be a gas cock near to the fire, to isolate the gas supply. Can you turn it off there?

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Expert:  Tim Cooke replied 5 months ago.

Hello, I see you've given a negative rating, although I don't know why.

How are you getting on with your gas fire?

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