How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Jerry Your Own Question
Jerry
Jerry, HVAC Technician
Category: HVAC
Satisfied Customers: 422
Experience:  Epa universal certification, hearth products specialized.
34748161
Type Your HVAC Question Here...
Jerry is online now

I have a dimplex electric fire but when I switch it on the

Customer Question

I have a dimplex electric fire but when I switch it on the heat stops after a short while although the light is still lighting, Jack
JA: Do you know the model of your Dimplex lighting? How old is it?
Customer: About ten years
JA: How long has this been going on with your Dimplex lighting? What have you tried so far?
Customer: I turn it off for a while and then switch it on again and it continues to work again for a while.
JA: Anything else we should know to help you best?
Customer: I switched it off ten minutes ago and now started it up again and everything is working.
Submitted: 6 months ago.
Category: HVAC
Expert:  JamesI replied 6 months ago.

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

What type of electric fire do you have, do you know the model?

Does the flame effect keep going even when the heat stops?