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Jerry, HVAC Technician
Category: HVAC
Satisfied Customers: 422
Experience:  Epa universal certification, hearth products specialized.
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I have a dimplex electric fire but when I switch it on the

Customer Question

I have a dimplex electric fire but when I switch it on the heat stops after a short while although the light is still lighting, Jack
JA: Do you know the model of your Dimplex lighting? How old is it?
Customer: About ten years
JA: How long has this been going on with your Dimplex lighting? What have you tried so far?
Customer: I turn it off for a while and then switch it on again and it continues to work again for a while.
JA: Anything else we should know to help you best?
Customer: I switched it off ten minutes ago and now started it up again and everything is working.
Submitted: 6 months ago.
Category: HVAC
Expert:  JamesI replied 6 months ago.

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

What type of electric fire do you have, do you know the model?

Does the flame effect keep going even when the heat stops?