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Tim Cooke
Tim Cooke,
Category: HVAC
Satisfied Customers: 1174
Experience:  Owner at Self-employed
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My CM927 Room Thermostat gains about 5 minutes (goes fast)

Customer Question

My CM927 Room Thermostat gains about 5 minutes (goes fast) per day.
JA: Who makes your thermostat?
Customer: Hoew can I correct this pleas
JA: How long has this been going on with your thermostat? What have you tried so far?
Customer: Nothing so far
JA: Anything else we should know to help you best?
Customer: I have it on Auto and it regulates he boiler with no problems
Submitted: 7 months ago.
Category: HVAC
Expert:  Tim Cooke replied 7 months ago.

Hello, this sounds like a permanent fault and therefore cannot be fixed, unless you have the skills and tools to diagnose a board-level fault.

There's only one thing you can try, which is to reset the CM927 to factory settings and see if it behaves. I expect that it won't, but it doesn't cost you anything to try out. These are the steps:

1. Move the slider switch to the OFF mode.
2. Press and hold the two 'i' buttons and the two left and right arrow buttons all together - you should see 1:CL on the display.
3. Press the + button repeatedly until you see parameter 19:FS.
4. Press the 'up arrow' button to change the value to 1.
5. Press the green OK button to confirm the change.
6. Move the slider switch to the AUTO or MAN positions to exit the installer mode.

Customer: replied 7 months ago.
Thanks but I am not risking resetting the CM927 to factory settings in case I can't reset my regular programme.
Customer: replied 7 months ago.
No thanks, ***** *****'t want to call you. Thanks for your help.
Expert:  Tim Cooke replied 7 months ago.
Please ignore the phone call offer - it’s system-generated.
Expert:  Tim Cooke replied 6 months ago.

Hello, how are you getting on with your CM927?