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Jerry
Jerry, HVAC Technician
Category: HVAC
Satisfied Customers: 422
Experience:  Epa universal certification, hearth products specialized.
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Dimplex Opti Mist Model RTOPSTV20 Series C cuts out after

Customer Question

Dimplex Opti Mist Model RTOPSTV20 Series C cuts out after 5minutes
JA: How old is your Dimplex appliance?
Customer: 3 years old
JA: How long has this been going on with your Dimplex appliance? What have you tried so far?
Customer: started in november
JA: Anything else we should know to help you best?
Customer: n0t that I can thi
Submitted: 15 days ago.
Category: HVAC
Expert:  Virtual-mod replied 15 days ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  Tim Cooke replied 13 days ago.

Hello, I'll do my best to help you with this.

Does the entire appliance shut off, or just the heat, or the lights, or the misting?

Customer: replied 12 days ago.
It all shuts down for about 30 mins
Expert:  Tim Cooke replied 12 days ago.

During the 5 minutes that it's on, it is producing heat?

If you run it without heat, and just the effects, does it shut down?