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Jerry, HVAC Technician
Category: HVAC
Satisfied Customers: 422
Experience:  Epa universal certification, hearth products specialized.
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Dimplex Opti Mist Model RTOPSTV20 Series C cuts out after

Customer Question

Dimplex Opti Mist Model RTOPSTV20 Series C cuts out after 5minutes
JA: How old is your Dimplex appliance?
Customer: 3 years old
JA: How long has this been going on with your Dimplex appliance? What have you tried so far?
Customer: started in november
JA: Anything else we should know to help you best?
Customer: n0t that I can thi
Submitted: 6 months ago.
Category: HVAC
Expert:  Virtual-mod replied 6 months ago.

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  Tim Cooke replied 6 months ago.

Hello, I'll do my best to help you with this.

Does the entire appliance shut off, or just the heat, or the lights, or the misting?

Customer: replied 6 months ago.
It all shuts down for about 30 mins
Expert:  Tim Cooke replied 6 months ago.

During the 5 minutes that it's on, it is producing heat?

If you run it without heat, and just the effects, does it shut down?

Customer: replied 6 months ago.