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JamesI
JamesI, Developer
Category: HVAC
Satisfied Customers: 6315
Experience:  I have a portfolio of renovated houses, including DIY projects from installing bathrooms and new heating systems to rewiring.
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My Honeywell unit and also on my phone app states that it is

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My Honeywell unit and also on my phone app states that it is offline
JA: Do you know the model of your Honeywell HVAC unit? How old is it?
Customer: It's about a year old and I'll just look at the model - it's a Lyric TGR - does that sound right?
JA: How long has this been going on with your Honeywell unit? What have you tried so far?
Customer: I've just noticed it in the last 5 mins but it's not scheduled to come on until 5.20pm
JA: Anything else we should know to help you best?
Customer: Not that I can think of.

Hi, thank you for choosing Just Answer, my name is ***** ***** I will help with your query today.

If the unit is showing offline it suggests its lost connection with your WIFI, have you rebooted the WIFI router waited a few minutes then check to see if its come back online?

Customer: replied 7 months ago.
I have just followed your advice and it’s working. Many thanks. Apologies for not answering right away. I was trying to contact my internet provider in case the problem was with them. Thank you again!

Great glad its all working, so I can close the question please rate the response provided using the star rating at the top of this page.

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