HVAC Questions? Ask an HVAC Expert for Answers ASAP
Good morning, welcome to the Technical section in JustAnswer; my name is ***** ***** I will help you today.So that I can give you accurate guidance, please provide the make and complete model of the pump. Also, what's the symptom of the problem you're having with it?_____If you receive a phone call offer, please ignore it - these are system generated and outside my control. My understanding is that you won't be charged if there's no phone call.
When you turned off the power to the pumpset, how long did you leave it before turning on again?
Please read my first post - I wrote "If you receive a phone call offer, please ignore it - these are system generated and outside my control. "____I suggest that you turn off the power, and wait for two minutes before turning on again. Don't guess at the duraion - time it accurately. If the pumpset displays any flashing lights when you power it up, make a careful note of that light pattern and frequency.
You say "again", but this is the first mention of an alarm.What is the colour of the flashing light(s)?
OK. This alarm indicates that the controller has encountered a "lack of water" condition. There are three possible causes of this:1. Lack of water;2. Faulty external switch;3. Faulty controller.Are you pumping from the mains supply, or a break tank?
A "lack of water" condition doesn't mean that there is a lack of water - it's just one possibility. Don't take this the wrong way, but you can't know that the pumpset has enough water unless/until you've disconnected its supply and established that.However, it's much easier and less messy to check the switch(es) first.
That's very good news!If it was a faulty switch, it might be worth you having a spare one in case it needs replacing during a future lockdown or any time when you can't get someone to visit.
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