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Tim Cooke
Tim Cooke,
Category: HVAC
Satisfied Customers: 1358
Experience:  Owner at Self-employed
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Remeha avanta is still showing E5 error. After replacing

Customer Question

Remeha avanta is still showing E5 error. After replacing bruner gasket
JA: What's the brand and model of your HVAC unit? How old is it?
Customer: It's the 24 plus
JA: How long has this been going on? What have you tried so far?
Customer: I've only changed the burner gasket.
JA: Anything else we should know to help you best?
Customer: Hot water is there but heating will lock out and e5 comes up
Submitted: 8 days ago.
Category: HVAC
Expert:  Tim Cooke replied 8 days ago.

Good afternoon, and welcome to the Technical section in JustAnswer. My name is ***** ***** I will help you today. There's no time pressure on this topic - it will stay open to you for many days, and you can reply at any time. I will be away from my desk sometimes, but will respond as soon as I can.

Expert:  Tim Cooke replied 6 days ago.

Dirty and/or worn electrodes can cause this error code. I recommend that you also check the condensate trap.