HVAC Questions? Ask an HVAC Expert for Answers ASAP
Good morning, my name is ***** ***** I’ll help you today.
So that I can give you accurate advice, please tell me the make and model of the thermostat.
OK. The next steps will almost certainly work if the thermostat isn’t faulty.
1. Remove the batteries from the thermostat.
2. Power off the heating so that the receiver/relay box has no power.
3. Wait 10 minutes.
4. Power up the receiver.
5. Insert brand new batteries into the thermostat.
6. Carry out the re-binding procedure - see the following video for guidance.