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The reasons for refusal are clear enough for you to consider addressing in a further application. first it looks as if you have not provided birth certificates to prove they are your children. You havent provided evidence of where the children will be accommodated while in the UK.
I have rang you a couple of times no responce
i am receiving an error maybe your account has not activated call request properly
You should request a family room.
You should instead state that a family room has been paid for in hotel .... Hotels in the UK have family size rooms which are appropriate. children sharing a bed space with adults are not appropriate in the UK. They should have separate beds.
Your accommodation is inappropriate as clearly stated in the refusal letter. If you are booking appropriate accommodation thats fine but you cannot mislead.
That looks like a good plan but there isnt a gurantee tho. Your letter should just explain the facts simply. As an example - We have now arranged sufficient accommadtion for our 2 sons. We have requested additional bed space at our current hotel and booked a family room in an alternative hotel as a backup. please see evidence of arrangements made . We as parents take the best intetest of our children as priorty. You can also include the last sentence in your letter.
Please rate 5 stars.
American citizens dont require a visa