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Hello I will help with your query. If you cannot get back to Nepal because of the lockdown you will need to contact the coronavirus immigration team.
Please find attached the contact details.
Could you confirm are you current in Nepal or the U.K.?
As I can see from above you mentioned your trying to get to Italy you will also need to contact the vfs global that’s the first point of contact.
Yes that’s correct you will have to use the website as advised.
You will have to take a visa you cannot go back to Italy with an expired card.