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LawyerAk
LawyerAk, Solicitor
Category: Immigration Law
Satisfied Customers: 1744
Experience:  Expert in Immigration and family law
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I don’t have acces to the email adress and phone number i

Customer Question

I don’t have acces to the email adress and phone number i used when i applied for Pre settlement. How can i change them?
JA: Where are you? It matters because laws vary by location.
Customer: UK
JA: What steps have you taken so far?
Customer: called uk visas But they told me to call eu settlement, and the number is ***** working
JA: Is there anything else the Lawyer should know before I connect you? Rest assured that they'll be able to help you.
Customer: no
Submitted: 15 days ago.
Category: Immigration Law
Expert:  LawyerAk replied 15 days ago.

Good afternoon, I will send you an online form then you can liaise with the Eu settlement scheme as this problem has been occurring with the phone contact.

Customer: replied 15 days ago.
Please do
Expert:  LawyerAk replied 15 days ago.

https://eu-settled-status-enquiries.service.gov.uk/start?hof-cookie-check

Expert:  LawyerAk replied 15 days ago.

Please see above link.

Customer: replied 15 days ago.
I have Pre settlement status
Customer: replied 15 days ago.
I cannot change My contact details
Customer: replied 15 days ago.
I do not have acces to the ones I used when I applied
Customer: replied 15 days ago.
What can i do in this case ?
Expert:  LawyerAk replied 15 days ago.

To be able change details you would not contact the EU Settlement scheme  as they would only makes changes.

Customer: replied 15 days ago.
That what i want, to change the phone number and email adress
Expert:  LawyerAk replied 15 days ago.

Using the above link I gave this would be another way to contact them.

Customer: replied 15 days ago.
But i do not remember the application number
Expert:  LawyerAk replied 15 days ago.

It would be on correspondence for application.

Customer: replied 15 days ago.
What do you mean? I’m bassicaly telling you i don’t have anything that i applied with (email or phone) nor the application number. I only have the passport.
Expert:  LawyerAk replied 15 days ago.
Customer: replied 15 days ago.
Should i send an email here ?
Expert:  LawyerAk replied 15 days ago.

Yes email here as it’s a technical issue your having.

Customer: replied 15 days ago.
Thank you
Expert:  LawyerAk replied 15 days ago.

It was a pleasure assisting you today. Kind