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Welcome to Just Answer, I am a solicitor in England and Wales and I will be dealing with your case today.
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Usually you can apply 28 days prior to the date you entered the UK, but if you entered the UK within 3 months of your visa being issued, you are eligible to apply 28 days prior the issue date on the visa, for your ILR.
The earliest possible application date is 28 days before the five-year anniversary of the granting of leave to enter the UK (i.e. not the date you actually entered the UK). This is because the Home Office include the time between the granting of the visa and your entry into the UK as part of your leave time in the UK. If, however, the gap between being granted leave and entering the UK is more than 90 days, then this is not included,
As the applicant is just short by 17 days, the case workers can use their discretionary power and would be granting the applicant ILR , even though the applicant has not completed 5 years continuous stay
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